Privacy Policy last update

TAJEER Rent a Car (“TAJEER”, “we”, “our”, or “us”) operates the website TAJEER Car Rental website and related mobile applications and services (collectively, the “Services”).

We are committed to protecting your privacy and personal data in compliance with applicable data protection laws, including GDPR principles, and platform policies of Google, Meta (Facebook), Apple App Store, and Google Play.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Full name
Phone number
Email address
Nationality
Date of birth
Address (billing or delivery, if applicable)
Identification documents (e.g., driving license, passport, Emirates ID)
Payment-related information (processed securely by third-party payment providers; we do not store card details)

1.2 Usage & Technical Data

IP address
Browser type and version
Device type, operating system
Pages visited, time spent, referral URLs
App usage statistics and crash logs

1.3 Location Data

Approximate location (city/country) derived from IP
Pickup and drop-off locations selected by the user

2. How We Use Your Information

We use collected data to:

Provide and manage car rental services
Verify identity and driving eligibility
Process bookings, payments, and invoices
Communicate with users via email, SMS, WhatsApp, or phone
Improve website and app performance
Detect fraud, abuse, or security issues
Comply with legal and regulatory obligations
Run marketing, analytics, and advertising campaigns (with consent where required)

3. Cookies, Analytics & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising.

3.1 Google Services

We use:

Google Analytics
Google Ads Conversion Tracking
Google Tag Manager

These tools help us understand user behavior and measure marketing performance. Google may collect data according to its own privacy policy.

3.2 Meta / Facebook Services

We use:

Meta Pixel
Facebook & Instagram Ads
WhatsApp Business API

These tools help us show relevant ads and communicate with customers. Meta may collect or receive data in accordance with its policies.

You can manage or disable cookies through your browser settings.

4. Legal Basis for Processing (GDPR-Aligned)

We process personal data based on:

User consent
Performance of a contract (booking a car)
Legal obligations
Legitimate business interests (analytics, security, service improvement)

5. Sharing of Information

We may share your data with:

Payment processors
Insurance providers
Vehicle owners or partners
IT, hosting, and cloud service providers
Marketing and analytics platforms (Google, Meta, etc.)
Government or legal authorities when required by law

We do not sell personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary to:

Fulfill service purposes
Meet legal, tax, or regulatory requirements
Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational security measures, including:

SSL encryption
Secure servers and access controls
Limited access to sensitive data

However, no system is 100% secure, and we cannot guarantee absolute security.

8. User Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

Requests can be sent to: support@tajeercarrent.com

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

10. Third-Party Links

Our website or app may contain links to third-party websites.
We are not responsible for their privacy practices or content.

11. International Data Transfers

Your information may be stored or processed outside your country of residence, including in secure cloud servers. We ensure appropriate safeguards are in place.

12. App Store & Platform Compliance

This Privacy Policy is designed to comply with:

Apple App Store Review Guidelines
Google Play User Data Policy
Google Ads & Analytics policies
Meta/Facebook Platform Policies

We clearly disclose data collection, usage, and sharing practices as required by these platforms.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

TAJEER Rent a Car
Website: TAJEER Car Rental website
Email: info@tajeercarrent.com

Car Rental Privacy Policy in Dubai | TAJEER